Effective Date: 12/6/2024
Galene Candle Company ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, shipping address, billing address, phone number, and payment details.
- Order Information: Products purchased, order history, and transaction details.
- Technical Data: IP address, browser type, device information, and usage data through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate with you about your order or inquiries
- Improve our website and customer experience
- Send promotional emails (only if you opt in)
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers (e.g., payment processors, shipping carriers)
- Legal authorities if required by law
4. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze site traffic
- Remember your preferences
You can disable cookies in your browser settings, but some features of the site may not function properly.
5. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt out of marketing communications
To exercise these rights, contact us at info@galenecandle.com.
6. Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@galenecandle.com